Terms & Conditions

These Terms constitute a legal agreement between you and Tyreem (hereinafter referred to as "Tyreem," "we," or "our"). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations, and you affirm that you have the authority to agree to these Terms on your own behalf and on behalf of any entity you may represent. If you do not agree to these Terms, or if you lack the authority to agree on behalf of another party, please do not use this website.

Your Use of the Website

By using this website, you signify your acceptance of these Terms. By accessing or using this website, you affirm that:
(i) You are at least 18 years of age;
(ii) You are at least 16 years of age and are using this website under the supervision of a parent or legal guardian who has agreed to be bound by these Terms on your behalf.
If you are under 14 years of age, you are not permitted to use this website. If you are a parent or legal guardian agreeing to be bound by these Terms on behalf of a child between the ages of 14 and 18, you agree to assume full responsibility for that child's use of this website, including any potential fees or legal liabilities that may arise.
You agree to adhere to the following code of conduct while using this website:
a. You shall not restrict or interfere with any other visitor's use of this website, including, without limitation, by means of hacking or tampering with any portion of the website.
b. You shall not use this website or its content for any unlawful purpose.
c. You shall not expressly or implicitly state or imply that any statements you make are endorsed by Tyreem, its subsidiaries, parent company, or affiliates.
d. You shall not submit or transmit through this website any information that:
  • Is protected by copyright, trade secret, or third-party intellectual property rights, unless you are the lawful owner or have obtained permission;
  • Is unlawful, obscene, defamatory, threatening, fraudulent, harassing, pornographic, or encourages criminal conduct;
  • Constitutes discrimination, harassment, disparagement, or intimidation based on age, disability, race, gender, color, religion, or sexual orientation;
  • Constitutes the unauthorized disclosure of non-public information belonging to Tyreem or any other party.
e. You are prohibited from sending spam, engaging in phishing, or conducting other activities involving the unlawful collection of information.
f. You shall not upload, transmit, or distribute any software or materials containing viruses, worms, Trojan horses, or other harmful code.
g. You may not, without permission, modify, translate, sublicense, sell, reverse engineer, decompile, or otherwise use the website content.
h. You may not remove any copyright, trademark, or other proprietary notices from the website.
i. You may not "frame" or mirror any part of this website without the express written authorization of Tyreem.
j. You are prohibited from using robots, spiders, search/retrieval programs, or other manual or automated tools to scrape, index, or copy website content, or to bypass the website's navigation structure or content presentation.
k. You may not collect or harvest information regarding other visitors.
l. You may not take any action that imposes an unreasonable or disproportionately large load on Tyreem's infrastructure.
m. This website may not be used for any resale activities, including:
  • Purchasing products for the purpose of reselling them to customers;
  • Placing orders on behalf of others for commercial purposes;
  • Extracting, scraping, mining, or collecting sales-related information from the website.
Furthermore, you acknowledge and agree that:
(i) All information you provide in connection with the purchase of products or services—including credit card or other payment information—is accurate, complete, and current;
(ii) You agree to comply with the terms and conditions of the provider of your chosen payment method, and you represent that you have the legal right to use the payment method provided.

Placing Orders on the Website

All billing and registration information you provide must be accurate, complete, and correct. Submitting inaccurate, incomplete, or incorrect information constitutes a breach of these Terms. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the items, products, and/or services you have ordered.
Tyreem, its affiliates, and its subsidiaries reserve the right—at their sole discretion—to: (i) refuse service and terminate accounts if Tyreem determines, in its sole judgment, that a customer's conduct violates applicable laws or these Terms, harms the interests of Tyreem, its subsidiaries, or affiliates, or for any other reason; (ii) limit, at their sole discretion, the quantity of items purchased per person, per account, per household, and per order; and (iii) refuse or cancel any order you submit.
These restrictions may apply to orders placed by or under the same account, the same credit card, and/or the same billing and/or shipping address. Tyreem’s order confirmation merely indicates that we have received your order request; it does not constitute an acceptance of your order or a promise to fulfill it. We strive to provide accurate information on the website; however, we cannot and do not guarantee the accuracy of all product information displayed on the site. You acknowledge that product information on the website—including, but not limited to, prices, inventory levels, specifications, and images—may be incomplete or inaccurate. Should we determine that the information regarding a product you have ordered is inaccurate or incomplete, we reserve the right to cancel that order and issue a corresponding refund.
All goods and products purchased through this website are delivered pursuant to a shipment contract. The risk of loss for, and title to, such goods or products pass to you upon Tyreeem’s delivery of the items to the carrier.
If you wish to purchase products or services described on this website, you will be required to provide specific information relevant to your purchase, including, but not limited to, credit card details and other pertinent data. Your account will be used to store your information, allowing you to complete future purchases without needing to re-enter your details. You agree to pay all charges incurred by you—or through your account and credit card (or other applicable payment method)—at the prices in effect at the time such charges are incurred. You are also responsible for paying any applicable taxes associated with your purchase. The tax amount displayed to you at checkout is an estimate; the actual tax amount may be updated in accordance with our billing policies at the time your credit card is charged.

Information Published on the Website

The information and materials (hereinafter referred to as the "Materials") presented on this website are provided in accordance with these Terms for your review. However, these Materials do not necessarily reflect the views of Tyreem.
Tyreem endeavors to accurately display and describe its products and services on this website. Tyreem is also continuously improving its products and services and may update the content displayed on this website at any time without prior notice.
Tyreem cannot and does not guarantee the accuracy or completeness of all information displayed on the website—including, but not limited to, prices, product images, specifications, dimensions, inventory availability, and services—nor does it guarantee the accuracy of any marketplace products offered by third-party sellers. Such information may contain technical inaccuracies, typographical errors, and errors or omissions related to product descriptions, pricing, and inventory status.

Copyrights, Trademarks, and Patents

All content on this website—such as text, graphics, logos, button icons, images, audio clips, and video clips—is owned by or licensed to Tyreem and its content licensors. The compilation (meaning the collection, arrangement, and assembly) of all content on this website is the exclusive property of Tyreem and is protected by applicable copyright laws.
Tyreem grants you a license solely to view and use the content provided on this website, and only for the purpose of your use of this website. Any other use of the content on this website—including, but not limited to, reproduction, modification, distribution, transmission, republication, display, or performance—is strictly prohibited. Tyreem, its affiliates, subsidiaries, suppliers, and licensors expressly reserve all intellectual property rights in and to all text, products, technology, content, and other materials appearing on this website. Accessing this website does not grant you or any other person any license under any intellectual property rights of Tyreem or any third party, nor should it be construed as granting you or any other person any such license.
This website may contain other proprietary notices and copyright information, the terms of which you must observe and follow.
The names, trade names, logos, service marks, trademarks, and trade dress (collectively, "Trademarks") appearing on this website are registered and unregistered trademarks of Tyreem and other parties. Use of this website does not constitute the granting of any license or right of use regarding any Trademarks displayed on this website. Tyreem requires prior written approval for the use of "Tyreem" (the Tyreem logo) or any other Tyreem Trademark in any link to or from any other website. Tyreem also requires prior written approval for the use of the Tyreem logo, the name "Tyreem," or any other Tyreem Trademark in any form of advertising or for any other commercial purpose.

Links to Other Websites

This website may contain links to other websites to enable you to obtain further information regarding the products offered on this website and to access additional materials. These links are provided solely for your convenience and do not constitute an endorsement by Tyreem of such websites or any affiliation with the operators of such websites.
You agree that Tyreem assumes no responsibility for the availability or content of any other websites linked to from this website. Tyreem makes no representations or warranties regarding any other websites that you may access through this website. If you have any questions regarding the products or services offered by websites linked to this site, or regarding the links themselves, please contact the operators of those websites directly, rather than this website.
We strongly recommend that you carefully read and understand the Terms of Service and/or Terms of Use, as well as any related regulations, of any linked websites. Furthermore, it is your responsibility to take precautions to ensure that any links you select or any software you download—whether from this website or other websites—do not contain viruses, worms, Trojan horses, defects, time bombs, date bombs, or other harmful programs.

Content

You hereby grant Tyreem, its affiliates, licensees, and sublicensees a worldwide, perpetual, and irrevocable license—without the need to pay any form of compensation to you or any other party—to reproduce, adapt, create derivative works from, copy, integrate, distribute, modify, store on its servers, publicly display, perform, promote, market, permit online use of, and otherwise utilize the Content, as well as all information, data, and materials derived from or based, in whole or in part, upon any Content, regardless of the format or medium used (the "Content License"). "Content" refers to all text, images, artwork, technologies, content, data, metadata, information, materials, programs, instructions, commands, dimensions, specifications, preferences, activities on the website, and other items; in all instances, this refers to: (i) that which is submitted, entered, provided, uploaded, recorded, executed, streamed, or otherwise furnished by you on the website; and (ii) that which is generated, recorded, collected, or derived by any third party through the use of the website, or through integration with or access via the website—including, but not limited to, any analytics, summaries, programs, improvements, derivative works, compilations, and outputs.
You hereby waive, release, and agree not to assert any and all moral rights you may hold with respect to any Content you submit to this website. By submitting any Content to this website, you warrant and represent that you possess the right to use such Content, and that you have the authority to grant Tyreem, its affiliates, licensees, and sublicensees the right to use such Content in accordance with the terms of the Content License. This Content License is intended to supplement, rather than replace, any license pertaining to user-generated content.

Disclaimer and Limitation of Liability

Your use of this website and the products and services provided herein is at your sole risk and responsibility. This website is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties, express or implied. To the fullest extent permitted by applicable law, Tyreem and its subsidiaries, parent companies, affiliates, call centers, as well as their officers, directors, employees, attorneys, agents, and representatives, disclaim all warranties of any kind, express or implied, including but not limited to:
  • Warranties of title and non-infringement;
  • Warranties regarding the accuracy and completeness of information;
  • Warranties of merchantability and fitness for a particular purpose;
  • Any warranties arising from a course of dealing, course of performance, or trade usage.
Tyreem, its licensors, suppliers, advertisers, sponsors, agents, and representatives do not warrant that this website will be uninterrupted, error-free, or completely secure; nor do they warrant that defects will be corrected; nor do they warrant that this website or the servers hosting it are free of viruses, bugs, or other harmful components. You are solely responsible for obtaining and maintaining the computer hardware and other equipment necessary to access and use this website, and for bearing all associated costs.

You expressly agree that Tyreem shall not be held liable for any of the following:
  • Any unauthorized access to or use of the servers hosting this website and/or any servers storing your personal information or financial information;
  • Any interruption, delay, or cessation of transmission to or from this website;
  • Any bugs, viruses, worms, Trojan horses, time bombs, or other harmful content that may be transmitted to or through this website by any third party;
  • The content or conduct of any hyperlinked websites, which Tyreem does not warrant, endorse, or guarantee.
Tyreem, its affiliates, parent companies, and subsidiaries shall not be liable for damages of any kind arising from the use of this website, including but not limited to direct, indirect, special, incidental, punitive, or consequential damages, as well as damages for loss of data, loss of profits, or business interruption resulting from the use of this website. This disclaimer applies to all delays, inability to use, or losses caused by the use of this website or any part thereof, or any hyperlinked website, regardless of whether such claims are based on tort, negligence, strict liability, or other grounds, even if Tyreem and its affiliates have been advised of the possibility of such risks. This disclaimer does not apply to intentional or malicious acts by Tyreem. When using this website and any information provided herein, you should exercise your best judgment and proceed with caution where necessary. You assume all risks entirely at your own discretion.

Shipping Restrictions

Due to international trade regulations, shipping policies, and logistical constraints, we are currently unable to accept or fulfill orders to certain countries and regions. These restrictions may be based on legal requirements, sanctions measures, or the unavailability of carrier services; the purpose of this list is to clearly define the current limitations of our shipping coverage. Illustrative restricted regions include, but are not limited to, the following countries and territories:
Afghanistan, Belarus, Burundi, Cuba, Congo, Iran, Iraq, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen.

The aforementioned list is subject to adjustment based on changes in applicable laws, sanctions policies, or the terms and conditions of our shipping partners. We reserve the right to update this list of restrictions at any time in accordance with the latest regulations, policies, and logistical conditions.

Indemnification

You agree to indemnify, defend, and hold harmless Tyreem and its subsidiaries, affiliates, as well as their respective employees, attorneys, assignees, successors, service providers, licensors, licensees, and sublicensees, from and against any losses or liabilities. This indemnification covers, but is not limited to, any claims, damages, lawsuits, costs (including reasonable attorneys' fees), and other expenses arising directly or indirectly from:
  • Your actual or alleged violation of these Terms, including, but not limited to, the Code of Conduct;
  • Any content or materials submitted or transmitted by you to this Website that are alleged to infringe upon, misappropriate, or otherwise violate the copyrights, trademarks, trade secrets, or other intellectual property rights of any third party;
  • Any activities or events resulting from actions taken or obligations left unfulfilled by you during your use of this Website.
This clause is intended to ensure that the legal interests of Tyreem and its related parties are protected during your use of this Website, while also serving as a reminder that you must comply with all regulations and exercise due care when utilizing this Website and its services.

Changes to Terms

These Terms are subject to change at any time. You agree that Tyreem may, at its sole discretion, at any time change, terminate, modify, add to, conclude, or remove any of the terms and conditions (including, but not limited to, these Terms) governing the services provided on this Website.
Tyreem reserves the right, at its sole discretion and without prior notice, to update, change, terminate, suspend, modify, add to, conclude, or remove these Terms, any Supplemental Terms, any programs or sub-programs, benefits, special offers, or rewards—whether in whole or in part—at any time. Any changes or modifications shall become effective immediately upon the posting of the revised Terms, and such posting shall constitute notice of such changes or modifications. Your continued use of, or participation in, the Services signifies your agreement to any such changes or modifications. However, no changes to the Terms made subsequent to your last use of this website shall apply retroactively.

Governing Law

Subject to these Terms, any dispute arising out of or in connection with these Terms—or your use of or access to Tyreem products, services, any content thereof, related services, or linked components—shall be submitted to the competent courts of Hong Kong for adjudication, and such courts shall have exclusive jurisdiction over the relevant dispute. These Terms shall be binding upon your heirs, executors, administrators, and other legal successors. These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of laws principles. These Terms shall remain in full force and effect following the termination of these Terms.

Contact Us

If you have any questions regarding these Terms of Use, or if you require assistance while using this website, please feel free to contact us via the following methods:
Email: elvora@tyreem.com
Company: HEMAO TECHNOLOGY (HK) COMPANY LIMITED
Company Address: FLAT/RM D01 3/F, WONG KING INDUSTRIAL BUILDING,NO.2 TAI YAU STREET, KL