Last Updated: February 19, 2026

Tyreem.com (hereinafter referred to as "we," "Tyreem," or "our") places great importance on your privacy. This Privacy Policy explains how we collect, use, store, process, and share the information you provide when using our products, services, or website. Please read this document carefully to understand how we handle your information and to learn about your rights.

This Policy applies solely to information collected by us and our authorized partners; it does not apply to the websites of third-party partners or affiliates, even if those websites or services are related to our products. We recommend that you review the privacy statements of third-party services when using them to understand how they handle your information.

This Privacy Policy may be updated from time to time as our products and services improve, are updated, or expand, and as technology and legal regulations evolve. We recommend that you check back regularly for the latest version, as your continued use of our services, products, or website constitutes your agreement to be bound by the terms of the most current policy. We will notify you of any significant or material changes through appropriate channels.

We are committed to protecting your information with care and diligence, and we appreciate your trust in us. This Policy is designed to clearly explain how we collect, store, transmit, disclose, and process the information you share with us in the course of providing our services.

By using or accessing our products and services, you agree to our collection, use, processing, and sharing of your information in accordance with this Privacy Policy. You may choose not to provide certain information; however, in many instances, doing so may limit our ability to provide you with our full range of services or to respond to your inquiries.

Information We Collect

When providing our products and services, we collect personal information, non-personal information, and other relevant data that you voluntarily provide (hereinafter collectively referred to as "Information"). This Information helps us optimize your experience, improve our services, and gain insights into website traffic trends and user preferences.

"Personal Information" refers to information that can directly or indirectly identify you. This includes, but is not limited to: contact details (such as email address, account information, and passwords); demographic data (such as gender, date of birth, nationality, and postal code); consent records (including dates, times, and relevant details); billing and payment information; and other information that may be necessary to collect in order to provide our services. Please note that the examples listed above are illustrative only and do not constitute an exhaustive list. We do not collect or process sensitive personal information—such as information regarding race, religion, sexual orientation, health status, or other categories—unless specifically required by law. When browsing our website, you are not required to provide personal information unless you choose to create an account or purchase products. Content you share in comments, messages, discussion forums, or reviews is considered public information; it is not classified as personal information and is therefore not protected by our Privacy Policy. We reserve the right to remove any content deemed offensive, discriminatory, racist, defamatory, or otherwise inappropriate. You are solely responsible for any third-party personal information you obtain, post, or share through the website, and you must ensure that you have obtained the relevant third party's consent to do so.
We also collect non-personal information, such as the domain name used to access the website, IP address, operating system, browser type, and Internet Service Provider. This type of information does not personally identify you.
Furthermore, we may collect data through our products, services, or other channels. This data may be stored in the cloud and utilized for market analysis, user behavior analysis, experience optimization, request processing, personalized marketing and advertising, as well as audience measurement.
Tyreem assumes no responsibility for information collected by third parties (including vendors providing third-party services); we recommend that you carefully review their respective privacy policies and terms of service before utilizing such services.
We respect your choices and ensure that we obtain your explicit consent when collecting information or personal data. You may withdraw your consent at any time; however, withdrawing your consent may affect your ability to use or access our products and services.

Personal Information Collected Directly from You

When you register for an account with Tyreem, we collect key information that you voluntarily provide—information that is essential for creating your account and enabling your use of the website's features. In addition to basic personal details, we may also collect information such as your age, gender, purchasing habits, and behavioral patterns in order to provide you with a more personalized experience. Certain information may be shared with trusted third-party partners (such as logistics companies or service providers) for the purposes of processing orders, fulfilling service requests, and ensuring smooth delivery.
When you interact with our customer service team, we may collect information you voluntarily provide, such as subscription details, product serial numbers, usage history, or inquiries and complaints you have submitted. This information helps us better address your needs and improve our services.
When you communicate with us via email or other channels, we may retain the content of these communications to assist in processing your requests, providing support, and optimizing our website and services. The email address provided during the order processing stage may also be used to send updates related to your order, as well as occasional updates regarding the website or information concerning related products and services—provided that you have explicitly consented to receive such communications.
As you use our products and services, we also collect website usage data, such as log files, traffic volume, browsing preferences, interests, and other non-personally identifiable statistical information. When your device (such as a computer or mobile phone) connects to our website, we may collect information including IP addresses, login names, full names, email addresses, passwords, phone numbers, and shipping addresses. Our servers record IP addresses and analyze user browsing behavior in conjunction with data from third-party websites and related information. This data helps us optimize website performance, enhance the user experience, improve user interaction, and ensure the proper functioning of shopping cart and account features.
Tyreem also utilizes cookies and other automated tracking technologies; this information is stored on your device and transmitted back to our servers each time you visit the website. Cookies help us identify visitors and gain insights into their browsing history, interests, preferences, and browsing patterns, thereby enabling us to provide a smoother user experience. If you prefer not to have cookies collected, you may disable them within your browser settings or delete them upon leaving the website. However, please note that disabling cookies may limit your ability to utilize certain website features.

Third-Party Website Links and Services

Our website may contain links to third-party websites. The inclusion of such links does not constitute an endorsement, recommendation, or assumption of responsibility on our part regarding those websites or the products and services they offer. When you visit these third-party websites, the collection and processing of your information will be governed by their respective privacy policies; we assume no responsibility for their operations or practices. We recommend that you carefully review the privacy policies of these third-party websites before using them to understand how they manage the data you provide.
If you voluntarily provide us with the personal information of a third party (for instance, by sharing another person's login credentials, linked account names, or images), you bear the sole responsibility for ensuring that you have obtained that third party's explicit consent to do so, and you assume all associated liabilities arising therefrom.
When using our services, you have the option to voluntarily share information. We may periodically send you updates regarding our products and services, promotional offers, or other information that we believe may be of interest to you. You may choose to unsubscribe at any time to cease receiving such communications.
Certain authorized third parties may collect information—including sensitive personal data—in the course of providing their services. The collection and use of such information by these third parties are governed by their own respective terms, conditions, and privacy policies. Tyreem assumes no responsibility for the collection, use, or processing of such data by any third parties.

How Information Is Used

We collect your personal information primarily to provide you with superior service and a smoother user experience, while continuously improving our products and website functionalities. Your information may be used for the following purposes:
To communicate with you in order to fulfill your requests and provide personalized services and experiences.
To disclose information to necessary companies or authorized partners to facilitate the provision of products, services, or related support to you.
To enhance product features, perform customizations, or implement upgrades to better meet your needs.
To analyze product and service usage patterns, helping us optimize our website and service delivery processes.
To gather feedback for the purpose of improving existing services or providing you with specific, customized services.
To send you marketing communications, product updates, or special offers (provided you have explicitly consented to receive them).
To maintain the security and integrity of the website and user accounts.
To comply with applicable laws and regulations, requests from government agencies, or requirements arising from judicial proceedings.
To manage your account and deliver personalized services based on your preferences.
To enforce this Privacy Policy and ensure that its terms are upheld.
To contact you and tailor the content of our communications—including marketing materials—from both us and our partners.
To publish reviews or testimonials you have submitted on the website (subject to your permission).
To address other specific purposes, for which we will obtain your consent in advance.
To perform other necessary operations required to achieve the aforementioned objectives.

In summary, our collection and use of your information are consistently guided by core principles: enhancing your service experience, safeguarding security, and respecting your preferences.

How Information Is Shared

We do not arbitrarily share, disclose, or sell the personal information you provide. Your information is shared only to fulfill our legitimate business purposes, to provide the services you request, or with your explicit consent. Generally, information sharing may occur for the following purposes: Furthermore, under specific circumstances, we may share information with internal corporate entities or trusted third parties, including but not limited to: We may also share information with partners in order to:
Improve marketing, promotional, or advertising processes, and recommend products and services relevant to you, thereby providing a more personalized experience;
Collaborate with shipping providers, payment processors, or other service providers to deliver the products or services you have purchased;
Facilitate the sharing of relevant information when you voluntarily invite family members or friends to experience our services.
In all instances, we ensure that we obtain your explicit consent before sharing your information, unless otherwise required by law or judicial mandate.

Information Retention

We retain your personal information and other relevant data for as long as is necessary or appropriate to fulfill the purposes for which the information was collected, and to the extent permitted by law. The duration for which we retain information depends primarily on the following factors: If you cease using our services, deactivate your account, or request the deletion of your information—and provided that applicable laws do not require us to continue retaining such information—we may delete the personal information you have provided. However, in certain circumstances, we may retain anonymized or de-identified versions of your information for statistical analysis or business improvement purposes, without identifying you personally.
Overall, we are committed to retaining information only to the extent necessary, safeguarding your privacy to the greatest extent possible, and complying with all applicable laws and regulations.

Accessing, Updating, and Deleting Your Information

As a user of our products and services, you have the right to access, update, correct, or delete the personal information we hold about you—including your registration details and account information—at any time. You may also manage your subscribed services, modifying or canceling your subscriptions whenever you wish.
You can update or modify the information in your personal profile—including your username—by logging into your account. Email preferences can also be adjusted via your account management settings, or by following the "unsubscribe" instructions provided in any promotional emails you receive from us.
If you submit a deletion request, we will, to the extent reasonable, delete the personal information you provided while using our products, services, or any associated linked services or content. In accordance with applicable laws and the provisions of this Privacy Policy, we may retain certain information for the purposes authorized by our Terms and Conditions and this Privacy Policy. For any retained information, we will endeavor to anonymize it so that it can no longer be used to identify you personally. Please note that deleting your information may affect your ability to access or utilize certain features of the products, services, or linked services you have purchased.
Even if you delete your account, we may still retain certain information associated with that account—including, but not limited to, subscription details, payment records, or data related to complaints. The retention of such information is necessary to fulfill legal obligations, resolve disputes, and enforce our agreements or terms.

Minors

Our products and services are intended for use by adults. Users who have not yet reached the legal age of majority must use these products or services under the direct supervision of a responsible adult or legal guardian. We assume no liability for any issues or consequences arising from the unsupervised use of our products or services by minors.

International Data Transfers

To provide you with our products and services, we may need to store or transfer your personal information to Hong Kong or to other countries and regions—including areas where privacy protection laws may be less stringent than those in your country of residence. Throughout this process, we commit to taking reasonable measures to safeguard the security of your information.
By using or accessing the products and services you have authorized or purchased, you consent to the potential transfer and processing of your personal information on servers located outside of Hong Kong. Please note that the standards for protecting such information may differ from the legal requirements in your country or region.

Your Consent

By using or accessing our products and services, subscribing to content, creating an account, browsing our website, or providing information to us, you consent to our collection, storage, use, and sharing of such information in accordance with this Privacy Policy (to the extent permitted by applicable law).
You expressly consent to and authorize us to collect, store, process, transfer, and retain your information (including personal information) for the purposes outlined in this Privacy Policy, and—where necessary—to share such information with authorized third parties, trusted partners, agencies, or service providers (including vendors).

How to Contact Us

If you have any questions, suggestions, or feedback regarding this Privacy Policy, or if you wish to stay informed about the latest updates to our Privacy Policy, please feel free to contact us at any time via elvora@tyreem.com.